FAQs

What is Escambia Community Clinics? 

Escambia Community Clinics, Inc.(ECC) is a not for profit 501(c)(3) community health center established in January 1991 and opened for service in November 1992.  In 2007, Escambia Community Clinics, Inc. was designated as a Federally Qualified Health Center (FQHC) by the Department of Health and Human Services, Health Resources and Services Administration (HRSA). ECC provides services throughout Escambia and Santa Rosa Counties and surrounding areas designated by HRSA as medically underserved populations and health professional shortage areas. 

With over a twenty year history of providing outpatient primary care services to the medically needy, uninsured, underinsured, and working poor citizens of our community, ECC has grown to be the primary medical home for thousands of area residents. ECC operates nine service delivery locations in Escambia and Santa Rosa Counties, with the main service delivery site located at 14 West Jordan Street in Pensacola.  Our other sites, including pediatric, dental and family practice clinics, are located conveniently throughout our service area.  ECC also has two 38' mobile units to provide medical and dental outreach to our community.

Where are your clinics located?

ECC has twelve fixed sites and two mobile units.  ECC's main site is located at 14 W. Jordan Street in Pensacola and other sites are located in Escambia and Santa Rosa Counties. A mobile medical unit and a mobile dental unit are also approved sites in ECC's scope of sites.

Are services free?

No, services at Escambia Community Clinics are not free. Patients pay for services according to their income and household size by applying for our sliding fee schedule.

What do I do if I can’t pay for my care?

Your ability to pay should not stop you from receiving the health care you need. You might be eligible to set up a payment plan or we can arrange for you to pay for services on a sliding fee scale.

How can I obtain Medicaid or enroll in Affordable Care Act (ACA) coverage through the Marketplace?

You can see one of our ECC Outreach and Enrollment staff or Financial Counselors at one of our centers and they can assist you with the application process.

Can anyone apply for the sliding fee schedule?

Yes, depending on your financial situation. We encourage everyone to discuss the sliding fee program with our financial counselors and apply for the sliding fee program if they think they are eligible. Links to our welcome letter and sliding fee application are on this website.

Can I come to ECC if I have insurance?

Yes. We accept a large number of health insurance plans including Medicaid and Medicare. Be sure to bring your insurance card with you for any visits at ECC.

What types of insurance do you accept?

  • Medicaid
  • Medicare
  • Staywell
  • Humana Family
  • Integral/Molina
  • Clearhealth Alliance
  • BC/BS of Alabama
  • BC/BS of Florida
  • Cigna HealthSpring
  • Humana PPO
  • United Healthcare
  • Wellcare
  • Children's Medical Services
  • Coventry
  • Sunshine State Health
  • Humana HMO
  • Aetna
  • Tricare
  • AARP Supplement
  • DentaQuest (DENTAL)
  • MCNA (DENTAL)
  • Argus (DENTAL)
  • Liberty (DENTAL)
  • United Healthcare (DENTAL)
  • Delta (DENTAL)

  • There are other insruance companies that may be accepted as well. Please contact ECC for more information.

If I have insurance with a high deductible or uncovered services, can I apply for the sliding fee schedule?

Yes. Insured patients may also be eligible for discounts for uncovered insurance services and the sliding fee schedule based on income and family size.

What forms of payment do you accept?

Cash, check, and major credit cards

Do I need to make an appointment?

We encourage you to make an appointment. However, we will accept walk-in patients at some of our sites as our schedule permits.

What are ECC's Hours of Operation?

Hours vary by site.  ECC's Urgent Care/Walk-In Clinic is open 7 days a week.

 

Does ECC accept patients with Worker's Compensation coverage or treatment for injuries as a result of motor vehicle accidents?

No, ECC does not accept patients who are covered by Worker's Compensation coverage, but can refer you to other area providers who accept Worker's Compensation coverage. Workers’ compensation coverage pays for medical care and physical rehabilitation of employees injured at work.   ECC also does not provide treatment to those who are injured in automobile/motor vehicle accidents, and does not bill insurance companies directly for treatment provided to those patients injured in motor vehicle accidents.  ECC staff can refer you to other providers in our area who may be able to provide treatment for these type of injuries.

 

 

Our Funding Partners